Privacy Statement

Open and Transparent Management of Personal Information

Limitless Community Care Limited is committed to implementing and training all staff and volunteers on the relevant aspects of this Privacy Policy. Limitless Community Care Limited will annually review, and where necessary, update all of its internal systems which hold any personal and sensitive information to ensure that it conforms with current Australian Privacy Principles and Reforms.

If an individual believes that this Privacy Policy is in any way not in compliance with the Australian Privacy Principles, they may obtain a copy of this document from Limitless Community Care Limited for their own perusal. They can also make a formal complaint in writing to the Privacy Officer, who will undertake appropriate action after examination.

Anonymity and Pseudonymity

Individuals have the option to remain anonymous when dealing with Limitless Community Care Limited in relation to a particular matter as long as it is lawful and practicable.
Limitless Community Care Limited reserves the right to lawfully refuse service to any individual.

Collection of Solicited Personal Information

Limitless Community Care Limited collects and gathers 3 types of solicited personal and sensitive information from individuals when it is reasonably necessary for one or more of the activities arranged or managed by Limitless Community Care Limited.

  • Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, or advertising related to upcoming events.

  • Information that users provide when making online donations and contributions, or when booking for an event or program.

Under no circumstances does Limitless Community Care divulge any information about an individual user to a third party. All credit card payments are processed through an external secure payment gateway. The information is stored in an encrypted form, meaning that there is enough information to identify the cardholder but not enough to perform another transaction. Limitless Community Care Limited gathers no credit card names, types or numbers through our sites.

  • Information that Limitless Community Care Limited collects through aggregated tracking information. This information is derived mainly by tallying page views throughout our sites. It is statistical in nature and does not contain any user specific data. This information allows us to better tailor our content to people’s needs and is used internally only.

Information will only be collected with the individual’s full consent.

Personal Information that may be collected includes:

  • Full Name

  • Address

  • Phone Numbers

  • Email Addresses

Sensitive Information that may be collected:

  • Educational details – for the purpose of training

  • Medical information

Use or Disclosure of Personal Information

Limitless Community Care Limited will only use personal and sensitive information for the purposes for which it was collected, unless:

  • It is required by law

  • The individual has explicitly consented to its use; or

  • The secondary usage is directly related to the primary purpose of collection

Limitless Community Care Limited creates aggregate reports on user demographics and traffic patterns for sponsors and partners. This allows our partners and sponsors to determine the worth of any sponsorship deal. These sponsorship deals allow Limitless Community Care Limited to supply improved services, reduced rates (for activities) and support for those less fortunate. Because we don’t track usage patterns of individual users, an advertiser or sponsor will never know that a specific user clicked their advertisement.

Limitless Community Care Limited does not and will not transfer or share personal or sensitive information to any other organisation or third party, including advertisers, sponsors or partners.

Cross-border Disclosure of Personal Information

Personal and sensitive information is sometimes held on Internet cloud servers. Limitless Community Care Limited has taken every practicable step to ensure that the organisations whose services it utilises have Privacy Policies in line with the Australian Privacy Principles.

Quality and Security of Personal Information

Limitless Community Care Limited undertakes annual reviews of all collected data and will make every reasonable effort to ensure it is up-to-date, accurate and complete If the information is deemed to be irrelevant, it is destroyed

Limitless Community Care Limited keeps all collected information under password protection or appropriate Internet security to avoid unauthorised access.

Correction of Personal Information

Individuals are encouraged to update any inaccurate, incomplete or out of date information.


Recordings and Videos

Some programs and events of Limited Community Care Limited are recorded. Images of the people attending or participating in programs and events (or other activity) may be used and shown for other promotional purposes and commercial activities. Through attending any program, event or other activity attendees agree to Limitless Community Care Limited using these images and personal information in these recordings.

Opt-out Policy

Limitless Community Care Limited will give users options wherever necessary and practical. Such choices include opting not to register to receive our electronic newsletters. If for any reason a user believes that they have opted out but are still receiving unwanted emails, they may advise the administrative staff and the problem will be resolved as expeditiously as possible.

Reference Documents:

Privacy Act 1988, as amended February 2022